Last updated: May 2026
These Terms and Conditions ("Terms") govern your access to and use of the website glycolservices.com (the "Website") and any digital marketing services provided by Glycol Services ("we", "us", "our"). By accessing the Website or engaging our services, you agree to be bound by these Terms. If you do not accept these Terms, please discontinue use of the Website immediately.
Glycol Services is a digital marketing agency founded in September 2024, with its registered address at 46 Cpmet Street, Cardiff, Wales, CF24 0JB, United Kingdom. We specialize in providing digital marketing solutions to travel agencies based in the United States and the United Kingdom.
We offer a range of digital marketing services including, but not limited to: search engine optimisation (SEO), pay-per-click advertising (Google Ads, Bing Ads), social media advertising, content marketing, email marketing, conversion rate optimisation, call tracking integration, landing page development, and analytics reporting. The specific scope of services for any client engagement will be defined in a separate written proposal, statement of work, or service agreement.
By engaging Glycol Services, you confirm that you are at least 18 years of age, have the legal authority to enter into a binding agreement on behalf of yourself or the business you represent, and that all information provided to us is accurate and lawful.
You agree to use this Website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use of the Website. Prohibited behavior includes harassment, transmitting harmful or malicious content, attempting to gain unauthorized access to our systems, or scraping content without our written permission.
All content on this Website — including text, graphics, logos, icons, images, audio clips, and software — is the property of Glycol Services or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, modify, transmit, or use any content from this Website for commercial purposes without our prior written consent.
All client engagements are governed by the proposal or service agreement signed at the start of the engagement. Unless otherwise agreed in writing, invoices are payable within 14 days of the invoice date. Late payments may incur interest at the statutory rate applicable in England and Wales. Media spend (such as Google Ads or Meta Ads budgets) is paid directly by the client to the relevant ad platform unless otherwise agreed.
While we apply professional skill and industry best practices to every engagement, the digital marketing landscape is influenced by many factors outside our control — including search engine algorithms, ad platform policies, market competition, and consumer behavior. We do not guarantee specific rankings, traffic levels, lead volumes, or revenue outcomes. Any forecasts or projections we share are estimates based on available data and should not be treated as commitments.
To deliver effective marketing, we rely on the client to provide timely access to relevant accounts (such as Google Ads, Google Analytics, social media accounts, websites, and CMS platforms), accurate brand and product information, and prompt feedback on creative and strategic recommendations. Delays in client responses may impact campaign performance and timelines.
Both parties agree to keep confidential any non-public business, financial, or strategic information shared during the course of the engagement. This obligation survives the termination of the engagement.
Either party may terminate an engagement with written notice as defined in the relevant service agreement (typically 30 days). Fees for work completed up to the termination date remain payable. We reserve the right to suspend or terminate access to our services or this Website immediately if the Terms are breached.
To the fullest extent permitted by law, Glycol Services shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of the Website or our services. Our total aggregate liability for any claim arising out of or relating to a client engagement shall not exceed the total fees paid by the client to us in the three (3) months immediately preceding the event giving rise to the claim.
Our services often rely on third-party platforms such as Google, Microsoft, Meta, TikTok, and email service providers. We are not responsible for the policies, performance, or availability of these platforms, nor for any account suspensions or policy decisions made by them.
We may revise these Terms at any time by updating this page. Continued use of the Website following any change constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.
These Terms are governed by the laws of England and Wales. Any disputes arising in connection with these Terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Questions about these Terms can be sent to contact@glycolservices.com or by post to Glycol Services, 46 Cpmet Street, Cardiff, Wales, CF24 0JB, United Kingdom.